SHOPPING GUIDE

Item Number:

The numbers after the "#" on the product page are the product number.

Please let us know when you contact us.

Table Products:

For table products, please visit our store or call 03-6264-6076.

Please contact us.

Please use the "Add to Cart" button on our website and make your payment.

We ask that you refrain from doing so.

coupon:

When using a coupon

You can use it after you add it to your cart.

(For discount on product price

After the discount, shipping fee will be added. Please check.)

payment method:

Please choose from the following payment methods.

Delivery:

It usually takes about two weeks.

Please contact us if you are in a hurry.

Delivery charge:

Normally the shipping fee is as follows:

This may vary depending on the product.

Please check again on the "Payment screen".

※About ordering furniture※
Please note that we may contact you with the adjusted shipping fee after your order has been confirmed.

*For customers in remote islands and some areas*
Please note that we may contact you regarding additional shipping charges after your order has been confirmed.

Returns:

We do not accept returns for reasons of customer convenience.

If the product you receive is damaged,

Please contact us within one week. We will send you a normal product promptly.

If the replacement item is out of stock, we will repair it or refund your money.

Thank you. Thank you for your understanding.

support:

Regarding your order received from our online shop

We normally respond from Monday to Friday.

Thank you for your understanding.

contact address:

Instagram: www.instagram.com/sobi_flowers

Email: info@sobiflowers.com

TEL: 03-6264-6076