SHOPPING GUIDE

Shipping costs are automatically calculated when you proceed to checkout.

Customs duties are not included.

Item Number:

The number after "#" on the product page is the item number.
Please provide this number when you contact us.

Table Product:

To purchase tables, please visit us at the store or contact us by email: info@sobiflowers.com
Please do not purchase tables through the website by using the "Add to Cart" button or make payments directly on the website.

Coupon:

How to use the coupon:
You will be able to use the coupon after going to the "Shopping Cart".
(Since the discount is applied to the price of the product, the shipping cost will be added after the discount. Please check the shipping cost after the discount is applied).

Payment Method:

Please select from the following payment methods.

Delivery:

It usually takes 10 days to 2 weeks to ship. If you need assistance urgently, please contact us.

Shipping fee:

Shipping fees vary depending on size and weight.

Please check again as it will automatically appear when you proceed to checkout.

*Regarding Furniture Orders
In some cases, we may contact you with the adjusted shipping cost after your order is confirmed. Thank you for your understanding in advance.

*Customers in remote islands and some areas.
We may contact you with the adjusted shipping cost after your order is confirmed. Thank you for your understanding in advance.

Returning an item:

We do not accept returns for customer convenience.
Please contact us within one week in case of any damage to the delivered items.

If the replacement item is sold out, we will repair it or make a refund. Thank you very much in advance for your attention and understanding.

Shopping support:

We will respond for orders placed through the online store typically Monday through Friday.
Thank you for your understanding.

Contact:

Instagram: www.instagram.com/sobi_flowers

Email: info@sobiflowers.com

TEL : +81-3-6264-6076